Every missed call gets a text back in seconds.
When you can't pick up, the caller gets a text from your shop's number before they've had time to dial someone else. The conversation keeps going by text until you're free, or until the job's booked.
Hi, it's Westend Plumbing. Sorry we missed you, we're on a job. What can we help with?
Water heater's leaking in the basement
On it. A tech can be there today 4 to 6 PM. Want that slot?
Text-back sent in 4s
How it works
- Step 1
The call rings out
You're on a job, on another line or it's after hours. Nothing changes about how your phone rings.
- Step 2
A text goes out
Within a few seconds the caller gets a short text from your business: who you are, that you saw the call, and what they can do next.
- Step 3
It keeps the conversation going
It asks what they need, answers simple questions from what you've approved, and offers a time to call back or book in.
- Step 4
You get the summary
You get a text or email with who called, what they want and what was agreed, so you call back already knowing the job.
Good for
- Owner-operators who are on the tools all day
- Shops where the front desk is also the service advisor
- Evenings and weekends, when most missed calls go to voicemail
What we'll need from you
- Your business phone number (we work with most carriers and VoIP providers)
- How you want the first text to sound
- Your hours, and what it's allowed to promise
Common questions
- Do I need a new phone number?
- Usually not. In most setups your existing number stays the same and we connect to it. We'll check your carrier on the first call.
- What if the caller just wanted to talk to me?
- Then the text says you'll call back, and you get the summary. It doesn't try to sell anything you haven't approved.
Works well alongside
Stop losing jobs to voicemail.
Start with a free 30-minute audit. We'll go through how customers reach you now and tell you straight whether an AI agent is worth it for your shop.
Free 30-minute audit · You'll talk to Renzo or Aaron